Privacy Policy (GDPR-Compliant, UK & EU)

Last updated: 14 October 2025

1. Who we are

jamjama is a Brighton-based marketing consultancy and agency helping brands in travel, tourism, hospitality, and lifestyle grow through strategy, creativity, and collaboration.

Business name: jamjama Marketing Ltd.
Address: Projects, Nile House, Brighton, United Kingdom
Email: hello@jamjama.com
Phone: +44 7393 587810

For the purposes of data protection law, jamjama is the data controller of any personal data collected through this website.

2. Information we collect

We collect and process information when you:

  • Contact us through our website forms or email.

  • Sign up for our newsletter.

  • Use our website (via cookies and analytics tools).

  • Work with us as a client, partner, or supplier.

This may include:

  • Name and contact details (email, phone number).

  • Business or company name.

  • Marketing preferences.

  • Usage data such as IP address, browser type, and site interactions.

3. How we use your information

We use your information to:

  • Respond to your enquiries.

  • Send newsletters or updates (only if you opt in).

  • Analyse and improve our website performance.

  • Deliver marketing and consultancy services to clients.

We only collect and process data when there is a lawful basis to do so, such as consent, contract, or legitimate interest.

4. How we share your data

We do not sell or rent your data.
We may share it with trusted third-party providers who help us operate our business, such as:

  • Squarespace (website hosting).

  • Google Analytics (website analytics).

  • Flodesk (email marketing).

  • Project partners where required for client work.

All third parties comply with GDPR and process data securely.

5. International transfers

Some data may be transferred or stored outside the UK or EEA, such as in the United States.
Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

6. Data retention

We keep your information only as long as necessary:

  • Enquiries: up to 12 months.

  • Newsletter data: until you unsubscribe.

  • Client data: up to 6 years after project completion (for legal and record-keeping purposes).

7. Your rights

You have the right to:

  • Access, correct, or delete your data.

  • Withdraw consent at any time.

  • Object to processing based on legitimate interest.

  • Request a copy of your data.

To make a request, email us at hello@jamjama.com.

8. Cookies and analytics

We use cookies to understand how visitors use our site and to improve your experience.
You can manage or withdraw your consent via your browser settings or through our Cookie Policy.

9. Updates to this policy

We may update this policy occasionally. The latest version will always be available on this page.